Guest Services Center

Our friendly Guest Services Ambassadors work throughout the facility providing directional assistance, facility information, and event information.  Also, as Certified Tourism Ambassadors, they are able to provide information on local features such as shopping, dining, nightlife, sports, and tourism attractions.

This team also operates our two Guest Services Centers.  One is located near the South Café and Marketplace and the other (opening March 2017) is located in the north section of our facility in the Main Concourse near Exhibit Hall A.

Services at the center include:

  • Mobile scooter rentals

  • Outbound shipping through USPS Priority Mail

  • Stamps

  • Pre-paid domestic outbound shipping pick-up through FedEx and UPS

  • Photocopying

  • Faxing

  • Printing

  • Sales of business supplies

Phone: 614.827.2531


*Guest Services Ambassadors are also available to assist with events performing functions such as greeters, ticketing, and room monitors. Please contact your Event Manager for more information and costs.

  • The GCCC venue itself is a cashless facility. This includes all GCCC operated concessions and all in-lane GCCC parking transactions. However, within the GCCC, there are individual contracted vendors and outlets who, at their discretion, may accept cash.