The Greater Columbus Convention Center (GCCC) ensures to follow the Americans with Disabilities Act (ADA) and is highly accessible for people with disabilities and limited mobility. As a Public Assembly Facility, the GCCC is responsible for permanent building access accommodations such as wheelchair ramps, automatic doors, elevator standards, door-width standards, parking facilities and restroom accessibility.
Show management is responsible for all non-permanent accessibility requirements such as seating accessibility, auxiliary aids for the visually impaired, hearing impaired, and mobility impaired attendees. Systems for the hearing impaired can be provided at our facility.
If you (or an attendee) need a wheelchair, please contact Public Safety directly at (614) 827-2547. A member of our Public Safety Department will bring the wheelchair to you. We do ask that you exchange a photo ID for the wheelchair, which will be returned to you when you are done using the chair.
We also have electric scooters available to rent through our Pride Ride program. You can reserve a scooter by calling 614-827-2531 and paying by credit card. Our staff can also provide a list of companies that rent electric wheelchairs if you wish.
Please note advanced reservations are encouraged for scooters and/or wheelchairs.
All parking facilities operated by the GCCC are completely accessible and offer reserved areas for handicapped, expectant /nursing mothers, and veteran guests. Please note, all parking is on a first-come, first-served basis, including disability permit parking. Exact numbers of available spaces vary according to show traffic.
GCCC staff are certified to recognize guests with sensory needs and handling sensory-overload situations. Sensory Bags equipped with noise-canceling headphones, fidget tools, verbal cue cards and weighted lap pads are available at our Guest Service Centers.
Guests can download the free KultureCity mobile app to view the sensory features available at the GCCC and the social story providing a preview of what one can expect when arriving to the convention center.
The GCCC has a designated nursing mother room located on the Central Atrium. We also have family restrooms located in Upper A-Pod (behind room A-210) and another in the Center Lounge restrooms near the South Café & Marketplace. These single-use areas are equipped with a seat, electricity outlets and a lockable door.