Guest Services Center

Our friendly Guest Services Ambassadors work throughout the facility providing directional assistance, facility information, and event information.  Also, as Certified Tourism Ambassadors, they are able to provide information on local features such as shopping, dining, nightlife, sports, and tourism attractions.

This team also operates our two Guest Services Centers. One is located near the South Café and Marketplace and the other is located in the north section of our facility in the Main Concourse near Exhibit Hall A.

Services at the center include:

  • Mobile scooter rentals

  • Outbound shipping through USPS Priority Mail

  • Stamps

  • Pre-paid domestic outbound shipping pick-up through FedEx and UPS

  • Photocopying

  • Faxing

  • Printing

  • Sales of business supplies

Phone: 614.827.2531


*Guest Services Ambassadors are also available to assist with events performing functions such as greeters, ticketing, and room monitors. Please contact your Event Manager for more information and costs.


  • COVID-19
    The Greater Columbus Convention Center will reopen for business on June 1. In compliance with the Governor of Ohio’s order regarding mass gatherings, the Greater Columbus Convention Center and its administrative offices within the building are temporarily closed. More

    Associates will be working from home to assist you in booking space for your next event and responding to parking and general inquiries.

    Please call 614/827-2500 and follow the prompts to direct your call accordingly.

    Thank you for your patience during this time period. We will continue to do our very best to serve you!

    The Greater Columbus Convention Center Team